Question 1

What services does Unitrix Solutions offer?

Accepted Answer

Unitrix Solutions offers a comprehensive range of digital services including Website Development, Web Hosting, Website Maintenance, Digital Marketing, Social Media Marketing, App Development, Game Development, and POS Solutions. We are a one-stop digital agency for businesses of all sizes.

Question 2

Where is Unitrix Solutions located?

Accepted Answer

Our office is located at Ground Floor Shop Near Masjid Amir Hamza, Madni Road, Shakrial, Rawalpindi, Pakistan. However, we serve clients globally — in the US, UK, UAE, and across Pakistan.

Question 3

Is Unitrix Solutions a registered company?

Accepted Answer

Yes. Unitrix Solutions SMC-Private Limited is fully registered with SECP (Securities and Exchange Commission of Pakistan) and FBR (Federal Board of Revenue). We are a legally operating company with proper documentation.

Question 4

How long has Unitrix Solutions been in business?

Accepted Answer

Unitrix Solutions was founded in March 2019 by Muhammad Usman Sheikh. We have been delivering digital solutions for 6+ years, completing 200+ projects for clients across 4 countries.

Question 5

How long does it take to build a website?

Accepted Answer

A standard business website typically takes 2–4 weeks. E-commerce websites take 4–8 weeks. Complex custom web applications may take 2–4 months. We provide a detailed timeline during your free consultation.

Question 6

Will my website be mobile-friendly?

Accepted Answer

Absolutely. Every website we build is fully responsive and mobile-first — meaning it looks and works perfectly on smartphones, tablets, laptops, and desktops.

Question 7

Do you provide website content and copywriting?

Accepted Answer

Yes, we offer professional copywriting services as an add-on. We can write SEO-optimized content for all your pages. Alternatively, you can provide your own content and we'll format and integrate it.

Question 8

Can I update my website myself after launch?

Accepted Answer

Yes. We build most websites on WordPress or provide a custom CMS so you can easily update text, images, and pages without any technical knowledge. We also offer training.

Question 9

How much does a website cost?

Accepted Answer

Website prices vary based on complexity. A basic business website starts from $299. E-commerce stores start from $799. Custom web apps are quoted individually. Contact us for a free detailed quote tailored to your needs.

Question 10

Do you offer payment plans?

Accepted Answer

Yes. For larger projects, we typically work on a 50% upfront and 50% on completion model. Monthly payment plans are available for ongoing services like hosting and maintenance.

Question 11

What payment methods do you accept?

Accepted Answer

We accept bank transfers, PayPal, credit/debit cards, and for Pakistani clients — JazzCash, EasyPaisa, and local bank transfers.

Question 12

Do you offer refunds?

Accepted Answer

We offer refunds in accordance with our Terms of Service. If work has not commenced, a full refund is issued. Partial refunds apply if work is partially completed. Please review our full Terms of Service for details.

Question 13

How long before I see results from SEO?

Accepted Answer

SEO is a long-term strategy. You typically start seeing meaningful improvements in rankings and traffic within 3–6 months, with significant results at 6–12 months. PPC (paid ads) deliver results immediately.

Question 14

Do I need a minimum budget for Google Ads?

Accepted Answer

We recommend a minimum ad spend of $300/month for Google Ads to see meaningful data and results. Our management fee is separate. We work with budgets of all sizes and help you maximize every rupee or dollar.

Question 15

Will you manage my existing social media accounts?

Accepted Answer

Yes. We can take over management of your existing Facebook, Instagram, LinkedIn, TikTok, and other accounts. We conduct a full audit first to understand your current position and audience.

Question 16

What happens if my website goes down?

Accepted Answer

For clients on our hosting and maintenance plans, we monitor uptime 24/7. If your site goes down, we are alerted immediately and begin restoration — typically within 30 minutes to 2 hours depending on the issue.

Question 17

Do you provide support after project delivery?

Accepted Answer

Yes. All projects include a 30-day free support period after launch. After that, we offer monthly maintenance plans starting from $29/month for ongoing support, updates, and monitoring.

Question 18

How do I contact support?

Accepted Answer

You can reach us via email (sales@unitrixsolutions.com), phone (+92332-8596457), or WhatsApp for the fastest response. Our support hours are Monday–Saturday, 9am–8pm PKT.

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