Request Deletion of Your Data
You have the right to request deletion of the personal data that Unitrix Solutions (SMC-Private) Limited holds about you, subject to our legal and business obligations to retain certain records.
This page explains how you can submit a deletion request and what to expect from us.
What data can be deleted
Depending on how you interact with us, you may request deletion of:
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Contact form and inquiry details
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Marketing and newsletter data
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Client portal account data (where applicable)
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Hosting and project-related personal data that identifies you
Some data may need to be retained for legal, tax, fraud-prevention, or security reasons, even after your request, but this will be minimized to what is strictly necessary.
How to submit a deletion request
To request deletion of your data, please contact us using one of the following:
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Email: info@unitrixsolutions.com
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Subject line: “Data Deletion Request”
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Required information:
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Full name
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Email address you used with us
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Any relevant account ID, domain, or project name
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Brief description of the data or services you want deleted
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For your protection, we may need to verify your identity before processing your request.
What happens after you submit a request
Once we receive your request:
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We will confirm receipt of your request.
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We will review which data we can delete and whether any information must be retained to comply with legal or contractual obligations.
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We will delete eligible data from our active systems and, where feasible, from backups during their normal retention cycle.
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We will notify you once the deletion is completed or explain what data could not be deleted and why.
We aim to respond to data deletion requests within a reasonable timeframe, generally within 30 days, where feasible.
Questions about your privacy
If you have questions about how we handle your personal data or about this data deletion process, please review our Privacy Policy or contact us at: info@unitrixsolutions.com.