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Privacy Policy – Unitrix Solutions

Last updated: 04 January 2026

Unitrix Solutions (SMC-Private) Limited (“Unitrix”, “Company”, “we”, “us”, or “our”) operates the website https://unitrixsolutions.com/ and related online services (collectively, the “Service”).​
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our Service.​

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy and applicable laws of Pakistan.​

Information we collect

We may collect the following categories of information:

  • Personal information

    • Name, email address, phone number, company name, job title.

    • Information you provide via:

      • Contact forms and “Get Your Free Quote” forms.​

      • Newsletter/blog subscription forms.​

      • Job application forms (e.g., CV, portfolio links).​

  • Account and client data

    • For web hosting, domain, and client area services: account credentials, contact details, billing details, support tickets, and configuration data for your services.​

  • Usage and technical data

    • IP address, browser type, device information, pages visited, time and date of visit, referring URLs, and other diagnostic data collected via server logs and analytics tools.​

  • Cookies and similar technologies

    • Cookies, web beacons, tags, pixels, and similar technologies used for:

      • Remembering preferences.

      • Security and fraud prevention.

      • Analytics and performance measurement.

      • Marketing and retargeting where applicable.​

If you do not wish to provide certain information, you may not be able to use some features of the Service (for example, requesting a quote or using the client area).​

How we use your information

We use the information we collect for the following purposes:

  • To provide and maintain our services

    • Set up and manage hosting accounts, domains, email services, and client area access.​

    • Deliver web development, app development, maintenance, and digital marketing services.​

  • To communicate with you

    • Respond to inquiries, quote requests, technical support requests, and feedback.​

    • Send important notices, service updates, and administrative messages.​

  • For marketing and content

    • Send newsletters, promotional emails and campaigns related to our services, where permitted by law and with your consent where required.​

    • Measure and improve the effectiveness of our digital marketing campaigns, including SEO, PPC, email marketing, and social media marketing.​

  • For analytics and improvement

    • Monitor and analyze usage and performance of our website and services.​

    • Develop new features and improve user experience, security, and reliability.​

  • For security, legal, and compliance

    • Detect, prevent, and address technical issues, fraud, or abusive behavior.​

    • Comply with legal obligations under Pakistani law and cooperate with legitimate law-enforcement requests where required.​

Cookies and tracking technologies

We use cookies and similar technologies to:

  • Keep you logged in to the client area and remember your preferences.​

  • Collect anonymous or pseudonymous analytics data about how visitors use our website.​

  • Support marketing and advertising campaigns, including those run via third-party platforms (such as social media and ad networks).​

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the Service.​

Legal bases (where applicable)

If and where data protection laws require a legal basis for processing (for example, GDPR if you are in the EU/EEA), we rely on:

  • Performance of a contract (providing hosting, development, maintenance, and marketing services to you).​

  • Legitimate interests (securing our systems, improving services, and marketing to existing or prospective business clients, balanced with your rights).​

  • Consent (for certain marketing communications, cookies, and where you voluntarily submit information).​

How we share your information

We do not sell your personal information.​
We may share your information with:

  • Service providers and partners

    • Hosting infrastructure providers, domain registrars, email service providers, analytics tools, marketing platforms, and other vendors who process data on our behalf under contractual safeguards.​

  • Business partners and subcontractors

    • When necessary to deliver specific services (e.g., specialized development, design, or marketing tasks) under confidentiality obligations.​

  • Legal and regulatory authorities

    • If required to do so by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our clients or others.​

If Unitrix Solutions undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.​

International transfers

Our servers or service providers may be located in different countries.​
Where information is transferred outside Pakistan, we take reasonable steps to ensure an adequate level of protection consistent with this Privacy Policy and applicable laws.​

Data retention

We retain personal information:

  • For as long as necessary to provide our services and operate our website.​

  • For as long as your account or hosting services remain active, and for a reasonable period afterward for backup, auditing, and legal compliance.​

  • For marketing purposes, until you unsubscribe or object, or until the information is no longer needed.​

When data is no longer required, we aim to delete, anonymize, or securely store it in accordance with our internal policies and applicable laws.​

Your rights and choices

Depending on your jurisdiction, you may have some or all of the following rights regarding your personal information:​

  • Access: Request a copy of the personal data we hold about you.​

  • Correction: Ask us to correct inaccurate or incomplete data.​

  • Deletion: Request deletion of your personal data where legally permitted.​

  • Restriction/objection: Object to or request restriction of certain processing, such as direct marketing.​

  • Data portability: Request that we provide your data in a structured, commonly used, machine-readable format, where applicable.​

  • Withdrawal of consent: Where you have given consent, you may withdraw it at any time, without affecting prior processing.​

To exercise any of these rights, contact us using the details in the “Contact us” section below.​

You may also:

  • Unsubscribe from marketing emails by using the “unsubscribe” link included in our messages.​

  • Manage cookies through your browser settings or cookie banners where provided.​

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction.​
However, no method of transmission over the internet or method of electronic storage is completely secure; we cannot guarantee absolute security.​

Third-party links and services

Our website may contain links to third-party websites, tools, or services, such as social media platforms, external blogs, partners, or tools like Apna.link and Trustpilot.​
This Privacy Policy does not apply to those third-party sites, and we are not responsible for their content or privacy practices; please review their privacy policies separately.​

Children’s privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.​
If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.​

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.​
When we do, we will revise the “Last updated” date at the top and, where appropriate, notify you through the website or by other means.​

Contact us

If you have any questions or requests regarding this Privacy Policy or your personal information, you can contact us at:​


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